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How Do I upgrade?

You can upgrade your account by selecting our MANAGE SUBSCRIPTIONS tab in your profile.

Unable to subscribe? Payment failure

You will need to subscribe to Phlanx using Paypal. Please check you have created an account in the MANAGE SUBSCRIPTIONS tab. If the payment is still not processed, please contact Paypal directly.

How Do I cancel my subscription?

You can cancel your monthly subscription anytime by selecting the MANAGE SUBSCRIPTION tab in your profile and selecting CANCEL.

I was charged after the first month

As outlined on our pricing page, create an account page or PayPal checkout before you processed your free trial, your monthly subscription begins automatically in the second month. If you forgot to cancel your account in time and accidentally got charged, not a problem at all. Just email us below and we'll sort out any concerns you have. We are a super friendly software!

I cancelled my account but was still charged

As outlined on our pricing, create an account and by PayPal before you processed your free trial, your monthly subscription begins automatically in the second month. If you forgot to cancel your account in time and accidentally got charged, not a problem at all. Just email us below and we'll sort out any concerns you have. We are a super friendly software!

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Technical Issues

I can’t log in to Phlanx?

You may change or reset your password by clicking the “Forgot password?” link on the Phlanx.com homepage. You may reset by using your email address or username.

Error code

If you are provided with an error code while using Phlanx.com please email a screenshot to technical@phlanx.com for further support.

Email us

For any technical issues you may have please email a screenshot to technical@phlanx.com for further support.

Business Enquiries

Business Enquiry

If you have a business opportunity from a marketing, partnership or general business capacity, please email business@phlanx.com.

Advertise on Phlanx

Phlanx advertising helps you reach an engaged audience and tell your brand’s story. If you would like to advertise with Phlanx please email business@phlanx.com for our available options.

Press

For all press enquiries, please email press@phlanx.com.

Ideas/Feedback

Bugs/Feedback